Wainhouse Research has named RHUB Communications as Influencer and Contender in its 2009 Rich Media Conferencing: Audio and Web Conferencing Infrastructure Products report. RHUB is probably best known for its 4-in-1 remote support and video conferencing hardware. Offering a unique solution, the company has been engaged in delivering internet teleconferencing since 2005.
This is not the first such recognition for the company. Other awards won include:
2008 Emerging Tech Vendor from CRN
Communications Solutions Product of the Year 2008
Customer Trust Award in the Info Security Products Guide 2008
Like other web conferencing solutions companies RHUB has responded to the demand for genuine communications solutions that are not only user friendly but also affordable. The industry has benefited greatly from companies looking to cut costs. No wonder Wainhouse expects to see this segment of the industry in 2014 to grow to $3.2 billion.
Virtual Communication like Never Before
The growth of the internet has given rise to many previously unheard of concepts in the industry. One of these is the virtual workspace. Many entities, from call centers to web conference vendors, have been shaping the public and corporate perceptions of this fast growing business tool.
The recognition of RHUBs achievements by Wainhouse also reflects the willingness of more companies to embrace the model of working virtually. Not only do geographical boundaries no longer limit a companys flexibility, but even the idea of routine working hours have to be examined.
Some companies may hire call centers to provide after sales customer support. Some global conferencing allow support to be provided to up to 10 participants in a single session. This may be a more cost effective solution than outsourcing to a call center. Additionally, the company remains firmly in control eliminating the risk of the call center failing due to lack of technical knowledge or some other issue.
Likely more companies will set out on the virtual path in the next few years. If they are not already enticed by features such as remote web access and support, and webcast software with streaming video and audio, the idea of saving enormous sums on travel expenses might do the trick. The Wainhouse report went on to note factors which have forced businesses to take a hard look at what is simply one of the most viable communications tools available on the market today.
